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AITR: Privacy Policy

1. INTRODUCTION

AITR Inc. (“AITR”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Policy”). Central to our mission is our dedication to protecting your personal information and maintaining transparency regarding the data we collect, how it is used, and with whom it is shared.

This Policy explains our practices for collecting, using, maintaining, protecting, and disclosing your information through https://www.techreport.ai (our “Website”), our applications (our “Apps”), and our technology platforms and related services (collectively, the “Service(s)”).

Please read this Policy carefully to understand how we handle your information. If you do not agree with our policies and practices, your choice is to refrain from using our Services. By accessing or using our Services, you agree to this Privacy Policy. This Policy may change from time to time. Your continued use of our Services after any changes indicates your acceptance of those changes. Please review the “Last Modified Date” at the top of this Policy to ensure you are viewing the most current version.

2. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect only the essential information needed to provide our Services. For example, when you sign up for an account, we collect basic contact details. If you choose not to register for an account, we will not collect additional information, but you will be unable to use our Services without creating an account. We also collect data related to how you interact with our Website and Apps to help improve our Services.

Information You Provide to Us or That We Receive on Your Behalf

  • Personal Information: When you register for an account, we collect personal information that identifies you, such as your name and email address.
  • Payment Information: To process payments, we collect financial information, such as credit card details and billing addresses, through our Authorized Service Providers. We do not store your payment information; it is collected and stored by these providers. By providing your payment information, you consent to it being shared with our service providers as necessary for transactions.
  • User Contributions: If you post content or interact with us on our Website or through third-party platforms, your contributions may be publicly displayed or shared with others. We cannot control the actions of others who may view or share your contributions. Exercise caution when posting personal information online.

Information Collected Automatically

As you navigate our Website, we and third-party providers may collect information automatically, including:

  • Usage Information: Details about your visits to our Website, including link clicks, response times, location data, logs, and communication statistics.
  • Device Information: Information about your computer and internet connection, such as your IP address, operating system, and browser type.
  • Non-Identifying Information: We may also collect non-personal information, such as demographics, time zone, and general usage data.

We may combine automatically collected log information with other data to improve our Services and website functionality.

Cookies and Other Automatic Data Collection Technologies

AITR and its partners use cookies or similar technologies to analyze trends, manage the Website, and gather demographic information. These technologies include:

  • Cookies: Small data files stored on your device to track usage and provide features such as saving login information. You can manage cookies in your browser, but disabling them may affect your experience with our Services.
  • Web Beacons: Small graphics embedded in web pages or emails to track users’ interactions with the Service, such as counting page views or email opens.
  • Embedded Scripts: Code that collects information about your interactions with the Service and is deactivated when you disconnect.

Information Received from Third Parties

We may receive information about you from third parties, such as GitHub, GitLab, or other integrations you choose to use with AITR. The data collected may include your username, token, and organizational information, depending on your privacy settings on these platforms.

Social Networking Services

When you connect to our Service through social media, we may receive information from your social media account based on your privacy settings. Information shared with us depends on your permissions granted to those platforms.

3. DO NOT TRACK SIGNAL

AITR does not track users across third-party websites and does not honor Do Not Track (DNT) signals. We do not allow third parties to track personal information of our users across different websites.

4. CHILDREN’S PRIVACY

Our Services are intended for users 13 years and older. We do not knowingly collect personal information from individuals under 13.

5. HOW WE USE YOUR INFORMATION

We may use the information we collect or that you provide to:

  • Provide and manage your account
  • Perform code reviews and enhance development workflows
  • Deliver and process payment for our Services
  • Improve and optimize our Services
  • Address your inquiries and provide customer support
  • Tailor content and offers to your preferences
  • Comply with legal requirements and law enforcement requests
  • Prevent fraudulent, illegal, or unethical activity

6. LEGAL BASES FOR PROCESSING

We rely on the following legal bases for processing your information:

  • Contractual Necessity: To provide the Services as outlined in the agreement between us.
  • Legitimate Interests: For improving and analyzing our Services, promoting our products, and preventing fraud.
  • Consent: Where applicable, we seek your consent for processing. You can withdraw consent at any time by contacting us.

7. HOW WE DISCLOSE AND SHARE YOUR INFORMATION

We do not sell personal information. We may share information as follows:

  • With Service Providers: To perform operational tasks such as payment processing and database management. We use trusted partners like Stripe for payment and Chargebee for subscriptions. We also use Mail Sender for marketing communications.
  • For Service Integrations: We integrate with services like GitHub, Jira, and OpenAI to provide enhanced functionality.
  • In Corporate Transactions: In case of mergers or acquisitions, your information may be transferred to the acquiring entity.
  • If Required by Law: We may disclose information if necessary for legal reasons.
  • With Your Consent: We may share personal information with your permission.

8. THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. YOUR RIGHTS AND CHOICES REGARDING YOUR INFORMATION

You have control over your information:

  • Account Settings: Update or delete your personal information via your account settings or by contacting us at contact@techreport.ai.
  • Email Preferences: Opt out of marketing communications by following the instructions in emails. Note that transactional messages may still be sent.

European Residents

Under GDPR, European residents have the right to access, update, or delete their personal information and object to our processing. Contact us to exercise these rights.

California Residents

Under CCPA, California residents have additional rights, such as requesting information about the personal data collected or requesting the deletion of their information. Contact us at contact@techreport.ai for more details.

10. INTERNATIONAL JURISDICTIONS

Our servers are located in the United States. By accessing our Services, you consent to the transfer and storage of your personal information in the U.S.

11. SECURITY

We use technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure. You are responsible for maintaining the security of your account.

12. DATA RETENTION

We retain your data as long as necessary to provide the Services or as required by law. You can request deletion of your personal data, but some data may persist for legal or operational reasons.

13. CHANGES TO THIS POLICY

AITR may update this Policy. Changes will be posted on this page, and we will update the “Last Modified” date. We may notify you via email for significant changes.

14. HOW TO CONTACT US

For any questions about this Policy, contact us at contact@techreport.ai.